For a student like me and many others out there, Tootle is just the right thing. For once, we would love not to ride in the over-crowded tempos and the over-priced taxis and simply reach our destination on time. Had a great ride the other day and the app seems perfect. I really hope this works out. Good luck Tootles!
I was late for office and badly needed a ride. One of my friends had suggested tootle, a ride sharing service in a minimal charge. I thought about giving it a try and this turned out to be a fun ride. I reached my office 10 minutes earlier than usual. I highly recommend tootle to all my friends and family.
Easy, Fast, Safe and effective. Definitely the best way to move around Kathmandu. Drivers are really friendly !
great idea ... works well :)
The words “Drivers” and “Partners” here are used interchangeably meaning people who use the application to give rides. The word “Client” here means people who use the application to find rides.
Inorder to get rides and use the service as a client, you have to download Tootle app from Google Playstore and signup.
The link to Tootle app is:
You have to become a Tootle partner to give rides and earn money. Inorder to become a Tootle partner, you have to first fill the form at https://tootle.today/drive
You will be notified after your account is verified within 24 hrs.
After that you have to download Tootle Partner app from Google Playstore and signup using the mobile number and password you used to fill the form.
The link to Tootle partner app is:
Yes, you can use same mobile number to use both the app. However, the process to signup are different. You will have to signup on both the apps separately using the process mentioned above.
If you have signed up only in Tootle app, do not expect the same account to work in Tootle partner app. You have to signup again for Tootle partner app following the required procedures even if you use the same mobile number.
For clients, you have to turn on the mobile data or have an internet connection till the driver accepts your ride request. After that it is optional. However, if you still want to turn on your mobile data throughout the ride, you get some additional features like knowing the driver status and tracking the driver on way.
For the driver, yes you will have to turn on your Mobile data throughout the ride.
PS: The data cost for using our application for one particular ride of about 5 km is Rs 1. Make sure you have turned off other application from using your mobile data at that particular time. You can change this in your settings.
As a partner, it is a must for you to turn on your GPS at all times.
As a client, you may or may not turn on your GPS all the time. If you turn on your GPS when you are in the process of requesting a ride, your current location will be your default pickup location. If you don’t, you have to enter it manually
There are two ways clients can make payment for their ride.
1. Cash- The client simply pays in cash to the driver, as the ride is complete.
2. Tootle Balance- The client can use Tootle Balance to pay for the ride. However, the balance should have enough money else the booking wont be allowed.
Both the option is available before confirming the booking. The payment method that is convenient to the client can be chosen at the time of confirming the ride request.
Also, Tootle partner can see the payment method chosen by the client before accepting the ride request.
For now, as soon as the client signs up with Tootle, we provide them with a free ride of Rs 60 as a bonus which expires after 1 month of the registration. After the amount is finished, the client will have to topup Tootle Balance via esewa or pay in cash.
You can topup your Tootle Balance with money using esewa service.
Follow esewa guidelines to register with esewa.
The money you have collected after giving rides is collected as your Tootle Balance. The process to cashout the money you have earned as your tootle balance is:
1. Transfer the money to esewa
(You have to register with esewa. Follow esewa guidelines to register with esewa.) https://esewa.com.np/static/faq
2. After the money is in your esewa account, you can either cash out the money from esewa zone or transfer the money to any bank account that are partnered with esewa.
(You have to be a verified user to transfer the money to partnered banks, becoming a verified user is having a complete eSewa profile. You need to keep your eSewa profile complete because of the existing regulatory requirements of Nepal Rastra Bank which states that anyone willing to utilize financial services needs to complete his/her KYC (Know your Customer) form.)
Follow esewa guidelines to complete the KYC form.
The features in the app that provides you safety options are:
1. Choose preferred gender
For clients, before confirming the booking, you have an option to choose the preferred gender.
For drivers, before accepting the booking you know the gender of the person who made the booking.
So, its your call on choosing a ride with the gender you are comfortable with.
Other information like phone number of both the driver and client, the bike number of the driver are only displayed after the booking is accepted.
2. Safety SMS
This feature is available both for the drivers and the client.
The option is available after the booking is accepted. An automatic sms where the information of the person you are going to make a ride with and the route you are going to is generated. You can send the information to your closed one before you make a ride or as you make a ride incase you feel insecure.
3. Rating option
There is a rating option after the ride is completed for both client and partners. Please make sure you rate the service honestly. The rating information will be handled by Tootle admin with great confidentiality. A person who constantly has a bad rating will be red flagged. Tootle will take some actions on dealing with the red flagged driver or clients.
Also, Tootle ensures that all the Tootle partners have a valid driving license.
Any other mishap or bad experiences are unfortunate but you can share to us about it in detail at firstname.lastname@example.org or call us at 01-5550999
We cannot guarantee 100% safety of yours but we are always eager to work collaboratively to make sure you have a safe and happy tootling experience.