Hyperloop Nepal Pvt. Ltd. is a company established under the laws of Nepal and it owns the brand Tootle.
The Application is a software application that serves as a means to find motorcycle/ or any other vehicle based services provided by third parties (tootle drivers). The types of services that may be requested via the Application are:
The Application allows you to send a request for a ride to a Tootle driver. The GPS receiver - which should be installed on the mobile device (smart phone) on which you have downloaded the Application - detects your location and sends your location information to the relevant Tootle driver. The Tootle driver has sole and complete discretion to accept or reject each of your requests for the Service. While the Tootle client also has equal right to accept or reject the service. If the Tootle driver accepts your request, the Application notifies you and provides information regarding the Tootle driver - including his/her name, gender, vehicle number, photograph and the ability to contact by telephone. The Tootle driver will also have access to rider’s information (his/her name, gender, phone number) The Application also allows you to view the Tootle driver’s progress towards the pick-up point, in real time.
We will make every reasonable effort to bring you into contact with a Tootle driver in order to obtain the service, subject to the availability of drivers in or around your location at the moment of your request for Services.
For the avoidance of doubt, we are a technology company, not a transportation company and we do not provide transportation services. We do not employ the drivers and we are not responsible for any acts and/or omissions of the requests made through the application. The Application is simply a means to ease the search of the Services. It is up to the Tootle drivers to offer the Services to you and it is up to you whether to accept their offers of Services.
We collect and process your personal information, such as your name, e-mail address, mobile telephone number and few other legal documents when you sign up. You must provide accurate and complete information, keep the information up to date and agree to provide us whatever proof of identity we may reasonably ask for. If any of the personal information that you have provided to us changes, for example, if you change your telephone number, or if you wish to cancel your account, please update your details by sending your request to us. We will, to the best of our abilities, effect such changes as requested within fifteen (15) business days of receipt of the notice of the change.
You can only use the Application once you have signed up with it. Upon successfully signing up, the Application will provide you with a personal account that can be accessed with a password you choose.
Only you may use your own account and you undertake not to authorize others to use your identity or account. You may not assign or otherwise transfer your account to any other parties. You must keep your account password and any identification we provide you secure and confidential.
If you are a driver, you understand that by turning on your GPS, you are providing us the information of your current location that we might share to the client at the time of letting them know your arrival status.
You may only have one Tootle and one Tootle partner account.
The information provided by the Application must not be construed as an advice or an offer; the decision to use the Service Provider is entirely yours. You are free to use any other service providers.
You undertake that you will use the Application only for its intended use to obtain the Service. You may not abuse or use the Application for fraudulent purposes or to cause any inconvenience to others or to make fake bookings.
With respect to your use of the Tootle Platform and your participation in the services, you agree that you will not: