Privacy policy

Our mission at Tootle is to cater the freedom of mobility to all and help you move from point A to B. When you use the services provided by Tootle Nepal Private Limited or its subsidiaries (collectively " Tootle" or " Company" or " we" or " our") including our ride booking platform, our tootle application ( "Apps" ), our websites (" Sites") and/or our other channels that enables you to connect our system or obtain services (" Platform"), we collect, use and share some of your personal information. This Policy describes on collection, use and disclosure of information about the users in connection with the use of Tootle application.

This Policy applies to all of our users/clients and partners (collectively " you", " your" or " yours") , and to all of our platforms and services.

All the terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use. This Policy should be read in conjunction and together with the Terms of Use applicable to the tootle you are using.

By using tootle application, you agree to provide consent to our collection, use and sharing of your personal information as described in this policy.

Collection of Information:

When you use Tootle Application, we collect and hold the information you provide for our business purposes and function.

Usage Information:

We collect your information about your usage, like ride details (date, time, pick up location, destination, distance, route, payment and any other information you have provided).Tootle uses data to provide, personalize, create, update maintain and improve the services.

Customer-Partner communication:

We work with a third party.e tootle partner for the Mobility Service, so phone calls and text messages is conducted through tootle partners for the facilitation of service, thus the other party may have access to the phone number while doing so.

Phone book access:

You may set the access to your phonebook and contact list so as to help you refer friends to Tootle or to share the information about your ride to your family and friends.

Use of your personal information:

Data sharing and disclosure:

We share your information with other users, third party and service providers to make the platform work. We share personal information at a user's request or for the legal reasons or in connection with claims or disputes. This section explains how and why do we do that.

Protection of personal data:

We take reasonable legal, organizational and technical measures to ensure that your personal data is protected and ensure that your choice for its intended use are honored. This includes prevent personal data getting lost, misused or unauthorized access or disclosure, alteration or destruction of personal data.

Managing Your Information:

You can access and update some of your personal information through your account settings. For the rectification of inaccurate or incomplete information: You can ask us to correct inaccurate or incomplete personal information concerning you (this is the information which you cannot update yourself within your Tootle account) by sending us an e-mail.

Data retention and deletion:

If you no longer want us to use your information, then you can request to erase your personal information and close your Tootle account. But we may retain your personal information, if necessary, for the performance of the contract between you and us to comply with our legal obligations and also Tootle may retain user data after a deletion request due to legal or regulatory requirements or for reasons stated in this policy.

Amendments and Updates:

Tootle may update and amend the terms of this Policy. Such amendments and modifications shall be notified to you through application or any other appropriate means. When you use Tootle, you are agreeing to the most recent terms of Policy.

Contact Us:

If you have any questions or concerns about your privacy or anything in this Policy , you may contact us: